Cookie policy

This Policy is issued in accordance with:

• Regulation (EU) 2016/679 (the General Data Protection Regulation, “GDPR”), in particular Article 6 on the lawfulness of processing and Articles 4(11) and 7 on the conditions for valid consent;
• Directive 2002/58/EC of the European Parliament and of the Council of 12 July 2002 concerning the processing of personal data and the protection of privacy in the electronic communications sector (the “ePrivacy Directive”), as amended by Directive 2009/136/EC;
• the Belgian Act of 13 June 2005 on electronic communications (Wet betreffende de elektronische communicatie / Loi relative aux communications électroniques), and in particular Article 129 of that Act, which transposes Article 5(3) of the ePrivacy Directive into Belgian law and requires prior, informed consent before storing or accessing information on a user’s device, subject to limited exceptions (notably for cookies strictly necessary to provide a service explicitly requested by the user);
• the Belgian Act of 30 July 2018 on the Protection of Natural Persons with Regard to the Processing of Personal Data, implementing the GDPR at national level;
• guidance published by the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit, “APD/GBA”) on the use of cookies and similar tracking technologies.

1. What Are Cookies

A cookie is a small text file that a website stores on your computer, smartphone, or other device when you visit it. Cookies allow the Site to recognise your device, remember your preferences or actions over time, and collect statistical or technical information about your visit.

This Policy also covers similar technologies (such as pixels, tags, and local storage) that serve equivalent purposes and are subject to the same legal requirements as cookies under Article 129 of the Belgian Act of 13 June 2005.

2. Categories of Cookies We Use

2.1 Strictly necessary cookies

These cookies are essential for the Site to function and cannot be switched off. They are typically set only in response to actions you take, such as recording your cookie consent choices. Under Article 129, §1 of the Belgian Act of 13 June 2005 (transposing Article 5(3) of the ePrivacy Directive), these cookies fall within the exception for cookies “strictly necessary” to provide a service explicitly requested by the user, and therefore do not require your prior consent.

2.2 Analytics cookies

These cookies help us understand how visitors interact with the Site (e.g. pages visited, time spent, navigation paths), so we can improve its content and performance. They are only placed after you give explicit consent, as required by Article 129 of the Belgian Act of 13 June 2005 and Article 6(1)(a) GDPR.

2.3 Marketing / advertising cookies

These cookies are used to measure the effectiveness of our advertising campaigns and, where applicable, to show you relevant content on third-party platforms. They are only placed after you give explicit consent.

Note: exact cookie names and durations may be updated by Google and Meta without prior notice to us; this table reflects their standard configuration at the time of publication.

3. Legal Basis and Consent

3.1 The consent requirement

Under Article 129 of the Belgian Act of 13 June 2005 and Article 5(3) of the ePrivacy Directive, storing or accessing information on your device (including through cookies) is only permitted if you have given your free, specific, informed, and unambiguous consent, except where the cookie is strictly necessary to provide a service you explicitly requested.

3.2 How we obtain consent

When you first visit the Site, a cookie banner informs you of the categories of cookies used and allows you to:

• Accept all non-essential cookies;
• Reject all non-essential cookies;
• Customise your choices by category (analytics, marketing).

Analytics and marketing cookies are only activated on our servers and in your browser after you have given explicit, opt-in consent through this banner. No pre-ticked boxes are used, in line with the requirements confirmed by Belgian and European case law and APD/GBA guidance on valid consent.

3.3 Withdrawing or changing your consent

You can withdraw or modify your consent at any time by accessing the cookie preference centre, available via the link in the Site’s footer (“Cookie Settings” / “Gestion des cookies”). Withdrawing consent does not affect the lawfulness of any processing carried out before withdrawal.

3.4 Browser-level controls

In addition to our cookie preference centre, most web browsers allow you to control cookies through their settings, including blocking all cookies, blocking third-party cookies only, or deleting cookies already stored on your device. Please note that blocking all cookies, including strictly necessary ones, may affect the functioning of this and other websites.

4. International Data Transfers via Cookies

Some of the cookies described above are placed by providers established outside the European Economic Area (notably Google and Meta), which may involve the transfer of data collected via cookies to servers located outside the EEA.

Where such transfers occur, they are carried out subject to appropriate safeguards recognised under Chapter V of the GDPR, such as the European Commission’s Standard Contractual Clauses, or other adequacy mechanisms relied upon by these providers.

5. Retention of Cookie Data

Each cookie is retained only for the duration indicated in the tables in Section 2, after which it expires automatically. Where processing is based on your consent, we also retain a record of your cookie consent choices (and the date on which you gave or withdrew consent) for as long as necessary to demonstrate compliance with our obligations under Article 129 of the Belgian Act of 13 June 2005 and the GDPR’s accountability principle (Article 5(2) GDPR).

6. Your Rights

In addition to your right to withdraw consent described in Section 3.3, where cookies involve the processing of personal data (such as an IP address or an online identifier), you retain all the rights described in our [Privacy Policy], including the rights of access, rectification, erasure, restriction, portability, and objection, and the right to lodge a complaint with the Belgian Data Protection Authority:

• Autorité de protection des données / Gegevensbeschermingsautoriteit, Rue de la Presse 35, 1000 Brussels, Belgium

7. Changes to this Cookie Policy

We may update this Cookie Policy from time to time, in particular to reflect changes in the cookies or similar technologies we use, changes to our analytics or marketing providers, or changes in applicable law or regulatory guidance. Any update will be published on this page with a revised “Last updated” date, and, where the changes are material, we will request your renewed consent via the cookie banner.

8. Contact

For any question regarding this Cookie Policy or our use of cookies, please contact us at:

Email: info@nexxmedis.be
Postal address: Rue d’Arlon 51, 1040 Etterbeek, Brussels, Belgium